We take health and safety very seriously. Our VR products are designed to minimize the risk of motion sickness and eye strain. However, it is always recommended to take regular breaks and not to use the VR device for prolonged periods. If you feel unwell, stop using the device immediately.

Yes, our VR products come with a one-year limited warranty that covers any manufacturing defects. Please refer to the warranty documentation included with your product for more details on the terms and conditions.

We recommend that our VR products are used by individuals who are 13 years of age or older. Children under 13 should not use the VR headset as it may cause vision strain or other adverse effects.

Yes, our VR headset comes with an adjustable focus dial that allows you to adjust the focal distance to suit your vision. This ensures that you can have a clear and comfortable visual experience while using the headset.

Yes, our VR headset comes with built-in audio, providing high-quality sound to enhance your immersive experience. However, you can also use your own headphones if you prefer.

Yes, our VR headset is compatible with a range of external controllers and devices. Please refer to the product documentation for more information on supported devices and how to connect them.